How Knowing your Specification Saves Time, Cost, and Headaches
Share
Even small specification mistakes in commercial washroom projects can create big problems. A recent client came to us after running into an issue that could have been avoided with the right planning.
The Situation
The client had specified Metlam’s Anti-Microbial toilet partition hardware to meet hygiene and compliance requirements. However, they initially tried ordering from another supplier who did not provide the correct anti-microbial finish. By the time the issue was discovered, the project was already under pressure near the end of the program.
The Impact
The client needed to replace all incorrectly supplied hardware with the correct Metlam anti-microbial items. This caused:
-
Additional costs to source the right products
-
Project delays during a critical stage
-
Stress for the project team trying to coordinate the replacements
The Solution
Once the client reached out to us, we supplied the correct Metlam hardware promptly, helping them get the project back on track.
The Lesson
This story highlights why it’s essential to:
-
Specify the right hardware from the start – ensure finishes and compliance requirements are clear.
-
Order from suppliers who can deliver exactly what’s required – don’t assume a generic product will meet specifications.
-
Use a checklist – even a simple washroom hardware checklist can prevent costly last-minute changes.
Conclusion
At Hardline Hardware, we supply the right products and provide guidance to help architects, contractors, and builders get specifications right the first time, saving time, cost, and headaches.