AS1428.1 Toilet Roll Holder Installation: The Hidden Costs of Toilet Roll Holders
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On the surface, installing a toilet roll holder in a commercial washroom seems straightforward, but as one recent project showed, the smallest details can create the biggest headaches when they are not properly specified.
In this case, the architect’s drawings did not include a mounting height for the toilet roll holders. The contractor, unsure of the accessibility requirements for compliant washrooms, installed them at various heights across the project. Unfortunately, every single one was non-compliant.
The consequences were costly:
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Every toilet roll holder had to be removed and reinstalled.
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The toilet partitions, which had been drilled into, required repair and in some cases full replacement.
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The project faced delays at the critical end point of the program, additional labour, and unnecessary material costs, all caused by a simple oversight in documentation.
This is not an isolated story. Commercial washroom accessories are often left until late in the project or treated as minor fittings, when in reality they have a direct impact on DDA compliance, accessible bathroom design, user safety, and project cost control.
How to Avoid This Pitfall in Commercial Washrooms
At Hardline Hardware, we help builders and contractors bridge the gap between specification and installation. Here is what we recommend:
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Always confirm mounting heights early in the design phase, especially for accessibility-compliant fixtures such as toilet roll holders.
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Provide clear installation details to contractors to avoid on-site guesswork.
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Use suppliers who can provide product-specific guidance, drawings, and checklists to ensure all commercial washroom hardware is compliant from day one.
A toilet roll holder might seem like a small fitting, but as this project proved, the impact of getting it wrong can run into thousands of dollars.
That is why at Hardline Hardware we are not just about supplying commercial washroom hardware. We are about making sure our products are the right choice, installed the right way, the first time.